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amenities at SureStay Hotel by Best Western Ukiah


Looking for Lake Mendocino hotels CA can be proud of? Our SureStay Hotel by Best Western offers excellent accommodations with just the right array of amenities. Amenities and other nice touches that are sure to make your stay great include our unique and innovative free Bear Bites breakfast, our free wake-up call service and easy-to-use, fast free wifi. Plus, we offer a useful fitness center, handy guest laundry facilities and a pleasant outdoor pool with hot tub. May we be your home away from home in Ukiah CA and the surrounding area? It will be our pleasure to serve you at our clean, appealing hotel.


Hotel Amenities
  • Cable or satellite television
  • Free wireless Internet
  • Fax services
  • Fax machine
  • Computer modem hookup
  • Photocopy services
  • Copy machine
  • Conference services
  • Shipping
  • Mail services
  • Meeting facilities
  • Guest laundry, 24-hour, free
  • Laundromat
  • Express check in
  • Express check out
  • Late check out
  • Air-conditioning
  • Parking for the physically challenged, 24-hour, free
  • Ice/vending machines
  • Free parking, 24-hour
  • Outdoor parking, 24-hour, free
  • Truck/RV parking, 24-hour, free
  • Higher rates may apply for holidays/special events
  • Motorcoach parking, 24-hour, free
  • Breakfast Complimentary
  • Courier
  • 24-hour front desk
  • Exterior corridors
  • Limited Service Hotel
  • Complimentary full breakfast, choice of breads, cereal, fruit, juice, yogurt, coffee/tea, and hot items.
  • Wireless Internet connection in public areas, high-speed


Room Amenities
  • Wake-up calls
  • In-room movies
  • AM/FM alarm clock
  • AM/FM radio
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Hair dryer
  • Desk/work area, electrical outlet at desk level
  • High-speed Internet access
  • Direct dial telephone
  • Bathroom amenities
  • Rollaway bed, available
  • Speaker phone
  • Voice mail
  • Free local calls under 30 minutes
  • Air-conditioning, self-controlled heating/cooling
  • Easy chair, available
  • Spa, available
  • Adjoining rooms, available
  • Crib, available
  • Bidet
  • Mountain view
  • Cable/satellite TV, remote controlled television, CNN® or other 24 hour news station


Rooms for the Physically Challenged: 2
  • Property meets ADA of 1990 (US hotels only)
  • Physically challenged rooms/facilities available


Accessible Exterior Routes, Building Entrances and Public Spaces
  • Sidewalks and walkways
  • Entrance doors that accommodate a wheelchair
  • Lobby check-in counter
  • Breakfast and food counter
  • Public restrooms
  • Swimming pool
  • Whirlpool/spa


Accessible hearing-impaired guest rooms that include the following:
  • Television closed captioning
  • TTY capabilities
  • TDD telephone
  • Visual fire alarm system
  • Visual smoke alarm device
  • Visual notification device for door knocks & phone calls


Accessible Rooms: Roll-in shower
  • Roll-in shower is free of doors that would impede wheelchair transfer onto the seat
  • Roll-in shower is free of curbs or lips at the shower entrance
  • Water controls are positioned on the wall such that they are operable from the shower seat or wheelchair
  • Horizontal grab bar on the wall opposite the seat
  • Securely fastened folding seat at 17"to 19" above the floor
  • Horizontal grab bar on wall alongside the shower seat
  • Roll-in shower has an adjustable height shower wand with at least a 60" long hose


Accessible Interior Routes
  • Hallways and corridors to all facilities and guest amenities
  • Doors to all interior routes
  • There are no protruding objects in interior hallways, stairways or other pedestrian routes that impede individuals with disabilities

Accessible Public/Common Use Restrooms
  • Accessible toilet stall
  • Accessible toilet seat
  • Accessible horizontal grab bar by the toilet
  • Accessible sink, including accessible height, knee space and levers
  • Accessible public restroom, with adequate entry and interior space

Accessible Public Space Food Service Areas
  • Accessible tables and counters
  • Accessible routes to accessible tables and counters
  • Accessible for reach food, drink, condiments and tableware


Accessible Parking and Loading Zones
  • Marked accessible parking spaces, to include accessible van spaces for lift-equipped vehicles
  • Covered passenger pickup/drop-off area


Accessible Rooms: Bathrooms
  • Accessible toilet (height of 17” to 19” above floor) and accessible grab bars
  • Accessible wash basin no more than 34" high with at least 29" high clearance under the front edge with accessible knee clearance. Plumbing is insulated and/or installed to avoid contact.
  • Accessible bathroom towel racks and lowered vanity mirror
  • Bathroom doors allow at least 32" of clear passage width and accessible approach clearance
  • Accessible bathroom door hardware and faucet controls
  • Clear floor space in accessible guestroom bathroom such that wheelchairs can turn


Accessible Guestrooms
  • Entry doors to accessible guestrooms & other interior allow at least 32" of clear passage width that provide at least 18" of clear floor space on the latch side
  • Security latch or bolt on the hall door mounted no higher than 48" above the floor
  • Space at the foot of each bed that is at least 36" wide
  • Guestrooms with one bed include at least a 36" wide route on each side
  • Guestrooms with two beds next to one another include a minimum of 36" between the two beds
  • Accessible drapery wands and controls on fixed lamps and HVAC units
  • Accessible desk height and clearance
  • Accessible clothes closets
  • Accessible door hardware


Accessible Interior Signs and Warning Features
  • Signs are properly mounted throughout the facility on correct walls with Braille and raised letters
  • Audible and visual fire alarm system located in public spaces and accessible guest rooms

    Accessible Rooms: Bathtubs
  • Adjustable height hand-held shower wand with at least a 60" long hose


Additional Accessible Information
  • The hotel can be contacted directly by customers regarding additional information relating to its accessibility features at the following telephone number: +1 (707) 462-5745


Each Best Western® branded hotel is independently owned and operated. © SureStay Hotel by Best Western Ukiah, All Rights Reserved.
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